Platform / Broker Portal

Broker Portal

A modern DIP, application, and case-tracking hub for your intermediary network.

Mast's Broker Portal gives intermediaries a fast, transparent way to place business with you. Instant DIPs, clear case tracking, integrated policy answers, and a submission flow designed around the way brokers actually work.

Capabilities

What it does.

Instant DIPs

Real-time affordability and eligibility answers powered by the same Policy Engine as full application.

Case tracking

Brokers see exactly where every case is, what is outstanding, and what needs their attention.

Document intelligence

Uploaded documents are parsed, matched, and validated automatically, cutting the back-and-forth.

Integrated policy answers

Mast Assist lives inside the portal so brokers get cited policy answers without leaving the case.

Firm and network aware

Roles, permissions, procuration fees, and firm-level views modelled natively.

White-labelled

Your brand, your domain, your tone. Mast provides the platform, not the identity.

Use cases

Where it fits.

  • Intermediary mortgage and specialist lending submissions

  • Portfolio and limited-company buy-to-let cases

  • Retentions and contract variation journeys for existing customers

  • BDM-supported placement of complex cases

Integrates with

Plays well with the stack.

  • Mast Origin, Product Engine, and Policy Engine

  • Mast Assist for embedded policy answers

  • Broker network and firm hierarchies from your existing systems

Outcomes

What good looks like.

More business placed

Fast DIPs and clear case tracking win a share of the broker's next case.

Fewer chase emails

Brokers self-serve status and next steps instead of calling the BDM.

Consistent decisions

Portal, DIP, and full application all decision the same way.

Full platform

See the full platform

Mast Origin plus the modules that plug into it.

Back to platform
Talk to us

See Broker Portal in action

Walk through your workflow with the team and see how it fits.

Get in touch