Operations that scale without linear headcount.
For operations leaders running application to completion.
Automate the mechanical work of running a lending operation. Mast covers the workflow from application through to completion and integrates better than ever with your servicing systems.
From how it is, to how it should be.
The friction operations & servicing teams live with today, and the Mast capability that replaces it.
Manual handoffs between application, funding, and servicing
End-to-end workflow automation
Applications, checks, documents, funding, and completion orchestrated in one place, with humans in the loop where it matters.
Growing volumes forcing linear increases in ops headcount
Servicing integration
Clean handover into your servicing stack, with the case history, decisions, and documents that servicing teams actually need.
Arrears and forbearance workflows locked into rigid systems
Arrears and forbearance workflows
Configurable processes for post-completion events, with the same audit trail and policy control as origination.
No single view of operational health across the funnel
Operational dashboards
Real-time visibility on volumes, SLAs, exceptions, and bottlenecks across every stage of the funnel.
What good looks like.
Handle more volume without proportional growth in ops headcount.
Catch issues earlier, before they turn into rework and delays.
See the whole funnel, from first click to servicing, in one place.
The Core Suite
Originations, Servicing, and Decisioning: the products behind every persona journey.
See productsSee Mast for Operations & Servicing
Walk through your workflow with the team and see how Mast maps to it.
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